O N T R A C E X P R E S S

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Privacy Policy

Privacy Policy

The Courier Company is committed to protecting your privacy. This statement applies to all information collected or submitted on the The Courier Company’s website, and is made in the light of the requirements of the Data Protection.

The information we collect

We collect the following information from people visiting the website:

  • Information on how people use the site
  • Your name and email address if you sign up for an newsletter
  • Your name, contact details, company details and other details when you Open An Account
  • Visitors’ external IP addresses, details of which browser they used and on what kind of machine (eg Windows/Mac)

How we collect the information

We collect that information about users of this site in three different ways:

  • Cookies
  • Online forms
  • Server logs

Cookies
We use small data files stored on your computer called ‘cookies’. Most big websites do this. They help us improve the website experience for you. Find out what we use them for, and how to control their use on our cookies page.

Online forms
Forms such as the Open An Account form collect data from users of the site. In this instance the user volunteers their personal information and company information and this information is held in accordance with our Data Protection Policy.

Server logs
The web server is the computer that this website sits on. When you click on a link to a web page, you are sending a request to the server for that page, and all files associated with it (eg images on the page). The server keeps a log of all these requests and records other information such as the time and date of each request. It also registers whether the requested files could be found on the server.

This information is useful for us because it tells us how popular certain parts of the site are, and whether there is a problem with broken links (usually signaled by a 404 error, or the message ‘files not found’). The logs do not identify individual users, and we do not try in any way to identify users through correlating the log files with other data.

How we use the information

Any information we collect is used to:

  • improve the content and design of the website
  • contact visitors (with their permission) with information relating to The Courier Company
  • contact account holders of The Courier Company

If the data has been collected through our Open An Account form, we may use this data in accordance to our Terms and Conditions.

We never share your information with other organizations for marketing, market research or commercial purposes, and we don’t pass on your personal information to any other website.

Other websites

This site contains links to and from websites unconnected to The Courier Company, and this Privacy Policy does not cover those websites.

Following a link to another website

If you go to another website from this one, please read the privacy policy on that website if you want to know what it does with your information.

Following a link to ontrac-express.com from another website

When you come to The Courier Company’s website from another site, we may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to this one if you want to know about this.

Contacting Us

If you have any questions or concerns about our privacy policy, please e-mail us at info@ontrac-express.com